Privacy Policy

Last Updated: 01/01/2026

At Twizzle, we respect your privacy and are committed to protecting personal information provided to us through our website.

Information We Collect

We may collect:

• Personal details (name, phone, email, shipping address)

• Photos, text, or personal data submitted for personalization

• Payment information (processed securely via third-party gateways)

• Behavioural data (cookies, analytics, browsing patterns)

How We Use Your Information

Data collected may be used to:

• Process and fulfill orders

• Contact you regarding your purchase

• Improve website experience

• Send promotional or marketing material (if consent was provided)

Data Storage & Security

Uploaded images and personalization data may be securely stored until order completion and may be removed after a defined period. Payment information is not stored by Twizzle and is processed only through PCI-DSS compliant gateways.

Sharing of Information

We do not sell or share personal information with any unrelated third parties, except:

• Delivery partners for shipping

• Payment service providers

• Legal authorities, if required by law

Customer Rights

You may request data removal or unsubscribe from communication at any time by emailing support@mytwizzle.in

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@mytwizzle.in